TaskUs is a U.S. outsourcing company that handles customer service and content moderation for companies including Facebook and Doordash.
History
The company was founded by Bryce Maddock and Jaspar Weir in 2008 in Santa Monica, California.
Early funding included $15 million from Navegar, a private equity fund in the Philippines, and a $14 million loan from Bridge Bank. The Blackstone Group invested $250 million in 2018.
It moved its headquarters to San Antonio, Texas in 2017, then to New Braunfels, Texas in 2018.
In 2020, revenue climbed 33% to $478 million.
The company had its initial public offering in June 2021; it is traded on NASDAQ as .
Its revenue for the first half of 2021 was $332.9 million.
Products and services
The company's main service is providing content moderation for different companies. Furthermore they offer consulting, content security and AI operations.
Company
The company's principal operations are in the Philippines, with about 19,000 employees (70% of their total) located there. About 4000 employees are located in the United States. Altogether the company has about 27,500 employees spread across eight countries.
Approximately 20% of the company's revenue is from providing content moderation for Facebook, and about 12% is from Doordash.
Other customers include Coinbase (beginning in 2017), Netflix, Zoom (beginning in 2020), Whisper, Tinder, AutoDesk, and Uber (beginning in 2013).
The current CEO is Bryce Maddock. Jaspar Weir, also co-founder of TaskUs, sits on the company's boards of directors.