Citizens in Banjul, the Gambia's capital, stroll down the street, July 5, 2013. Photo via Maarten van der Bent, via Wikimedia Commons, CC BY SA 2.0. This article is part of UPROAR, a Small Media initiative that is urging governments to address digital rights challenges at the Universal Periodic Review (UPR). The coronavirus pandemic ushered in new levels of reliance on the internet to conduct everyday business. In the Gambia, however, frequent internet outages and overall instabilityhave made everyday life an increasingly frustrating challenge, impeding both national development and individual growth. “Brief, nationwide connectivity disruptions were recorded in November 2019 and January 2020,” according to a 2020 Freedom House report. In February, at least two additional internet blackouts occurred, one lasting six hours and another lasting 12 hours. Gambian President Adam Barrow was notably absent from an online Economic Community of West African States meeting due to an internet outage. Ebrima Sillah, Minister of Information and Communication, insisted that the 2019 outage was not deliberate, confirming that the cable link connecting the African coast to Europe (ACE) was cut at sea level. And the most recent shutdown had to do with a “power outage in the Senegal base Sonatel station that hosts the connectivity between the Gambia and Senegal, via the ACE cable,” according to The Chronicle. But “the overlap of the disruptions with anti-government protests prompted suspicion of government involvement,” according to the 2020 Freedom House report. Gambians have taken to social media — especially Facebook and Twitter — to express their frustration. Demba Kandeh wrote that an “internet connection [is] no longer a luxury, it is a necessity.” The Gambia experienced the second internet outage in 2021 and it is still January. Internet connection no longer a luxury, it is a necessity. Disruptions should be treated as national emergency. #KeepItOn everyone. #Gambia pic.twitter.com/d3c4YTbbCL — Demba Kandeh (@D_Kandeh) January 28, 2021 Poor or non-existent internet connectivity can also be very challenging for businesses. Global Voices spoke to Lamin Njie, editor-in-chief of FatuNetwork, an online news broadcasting company, about how internet outages and overall instability have affected their work: As the biggest news media outlet in the country, the 12-hour outage for instance, not only caused us newsroom distress, it also cost us revenue we generated via our website through ads. Gambians who live abroad rely on The Fatu Network and other online outlets for news and information on Gambia. A day without the internet means wading in the dark for most of these people. Like in many other countries, a lot of learning in the Gambia is now conducted online due to the pandemic. Muhammed L. Darboe tweeted how, as a student, the outages are a major distraction: The distracting thought that echoes in my mind every time I take an online exam is I could receive an SMS from my provider that “we are experiencing a nationwide internet outage, sorry for the inconveniences caused”. #Gambia — Muhammed L. Darboe (@Nrs_MLDabo) February 27, 2021 Mamud Joof, a student at the University of the Gambia, told Global Voices that a lack of internet services affects him greatly: “I cannot have access to my student portal to do my assignments or check new course updates. … It further limits my research, which affects my output and understanding of the courses I do. As a student, internet outage in this pandemic basically halts all my activities. The government launched the country’s first internet exchange point (IXP) in July 2014, to boost speed and security of internet services across the country, though the IXP runs slowly,” according to the 2020 Freedom House report. Gambians face immense challenges with internet access due to expensive data. Today, data can go for up to 10,000 dalasis or $200 United States dollars per month to enjoy a high-speed internet connection, depending on the provider. In fact, “high cost remains a primary hindrance to internet access in the Gambia, where 48.6 percent of individuals live in poverty,” according to 2015 World Bank data provided by Freedom House. There's a wide range of internet service providers in the country, but state-owned Gamtel has a monopoly on the internet gateway, limiting the market's potential for competitive rates. Journalist Momodou Gajaga told Global Voices that he spends about 15 percent of his salary — about $50 United States dollars per month — on internet fees and services: As someone who lives from paycheck to paycheck, spending this sum on the internet is a huge burden considering my commitments to provide other basic needs.