Hong Kong —
Unpredictable local COVID-19 policies combined with China’s zero-pandemic approach to the coronavirus are taking a toll in Hong Kong, where residents and others say they are feeling increased pressures during the pandemic’s worst wave.
Reports of dead bodies filling hospital rooms, old people on beds outside hospitals in winter rain, long lines in freezing cold for mandatory PCR tests and complaints of neglect in government quarantine facilities have been in newspaper headlines in the last three months.
The city recorded the highest COVID death rate across the globe in early March, and residents witnessed the highest dissatisfaction rate with the government since the pandemic began.
One Hong Kong resident, requesting anonymity, was among those experiencing weeks of stress during the omicron wave. The 28-year-old’s mother started coughing in late February, and soon tested positive with at-home test kits.
At the time, the government only recognized COVID tests conducted in designated testing stations, which struggled to cope with explosive demand.
“My mother wanted to go to the stations for a test, but she was refused due to her symptoms. And there were so many people lining up – seriously even if I wasn’t infected, I probably would have contracted the virus if I had to line up like that,” the education worker told VOA.
Doctors at private clinics refused to see her mother because of her COVID symptoms. Then she went to the hospital to be told she would be better off going home as she would have to wait for over 10 hours if she stayed.
“My mother was extremely anxious at the time, and we didn’t know what to do since we didn’t know how bad it could get. We tried calling the government hotline for more support, but no one picked up. I couldn’t sleep for a few nights,” she said.
The daughter tested positive a few days later using the at-home test but given the reported conditions in quarantine facilities – including unpalatable food, negligence and shared toilets – she did not to report her test result to authorities to avoid being sent to one.
On February 18, Hong Kong Chief Executive Carrie Lam announced a citywide testing plan under its zero-COVID approach to single out the confirmed patients and send some to quarantine facilities. At the time, she said a lockdown would not “go hand in hand” with the citywide testing.
Ten days later, Health Secretary Sophia Chan told public broadcaster RTHK that the city would not rule out a lockdown along with mass testing. That statement fueled fears among Hong Kongers, who were seen emptying supermarket pharmacy shelves in preparation.
A day later, Lam urged people to stay calm and not to believe in “rumors” of a lockdown, despite Chan’s comments. Eight days later, Lam said the city would drop citywide testing – which had been supposed to launch in March – as a priority.
Starting April 21, dining in in restaurants will resume, and recreational venues, including gyms, cinemas and theme parks will reopen.
Another Hong Kong resident, who wished to stay anonymous, told VOA she did not report testing positive to the government because of “mercurial” policies.
“I can’t even begin – they [the government] didn’t have any organizational skills. Their measures are mercurial, so residents don’t know how to adapt. When I was sick, I couldn’t get my hands on any medication because by that point, people already stocked up a lot [during panic buying]. I was worried that my symptoms could be very serious,” she said.
Hong Kong residents fear losing their jobs due to mandatory quarantine, Benjamin Cowling, division head of epidemiology and biostatistics at the University of Hong Kong, told VOA in an email.
“A lot of people could be uneasy about the idea of being locked inside a relatively small room for an unknown amount of time, and separated from their family members and pets. Some people have lost their jobs as a result of being isolated, because if they don’t show up to work, they will be replaced,” Cowling said.
The head of Soulgood, a local online counseling platform, told VOA the demand for counseling services jumped tenfold in the last three months.
“Mental stress has definitely increased in the past year due to COVID as there is more stress related to COVID policies…Main symptoms of this group were isolation, anxiety and depression,” Ben Cheung, CEO of the platform, wrote in an email.
More than 65,000 people applied for the government’s unemployment relief plan for COVID on the first day it was open, according to a government statement in late March.